Job Description:
RESPONSIBILITES
Greet visitors and assist with contacting their host/hostesses. Ensure access control processes and policies are enforced
Ensure that security and safety measures are followed in admitting access to guests in the office and collaborate with Pier Point front office and security to attend to visitors/clients.
Answer all incoming phone calls promptly and ensure they are properly directed
Ensure all incoming and outgoing mails are attended to properly and promptly.
Receive and register all correspondence and packages accurately, distribute within the shortest time of receipt and maintain a register of recipients' acknowledgment of every piece
of correspondence
Assist in performing administrative responsibilities (photocopying, scanning, binding, filing, etc.)
Respond to inquiries from internal and external customers regarding such information as:
locations of offices/site, local services and amenities;
Follow safety and security protocol at all times, working closely with admin and corporate services and building managers
Act as ambassador for Corporate Services, using appropriate etiquette and professionalism at all times
Maintain the front desk and lobby areas in a neat and organized manner, in compliance with all building policies
Arrange for local taxi service and courier pick-ups, as requested
To record and report all accidents within the location adhering to location and company procedures
All other duties as assigned by your line manager
REQUIREMENTS
Hard skills and experience:
A bachelor's degree or equivalent.
A minimum of 2 years cognate experience or any similar combination of education and experience
Good knowledge of Microsoft Office (Power Point, Word and Excel)
Soft skills:
Excellent communication skills;
Task oriented, initiative driven, and enthusiastic;
Good planning and organizational skills;
Excellent report writing and documentation skill;
Good IT skills; and
Good team player.
Good attention to detail.
Hands-on, ready to roll up the sleeves.
Personal characteristics:
High energy
Self-driven;
Result-oriented;
Strong work ethic
Ability to work effectively under pressure;
Team player with good interpersonal skills.