Coordinate the daily BSS operations including operations and maintenance, CR/WO implementation, integration, and commissioning of 2G/3G/4G sites and health checks for BSS and RAN systems
Principal Functions
Coordinating new RAN nodes integration
Coordinating corrective RAN/BSSmaintenance as required, and assisting the field operation teams to resolveBSS/RAN issues including clearing of QOS alarms, resolving BSS-related outageand network problems.
Coordinating root cause analysis,network trend analysis and incident reporting
Coordinating RAN Node health checksand preventive maintenance
Coordinating second level andnecessary back office support to the Field, and NOC teams
Ensuring optimum availability of BSSnodes
Coordinating the BSS databasemanagement, including network parameter changes, BSC/RNC rehoming, cutovers, newfeatures implementation, network upgrades, BTS/Node B rehoming and packetswitch configurations.
Proactively working with the RFplanning team and other stakeholders for deployment of new network features andnetwork improving activities on the network.
Coordinating the implementation ofBSS/RAN-related work orders (WOs) and change requests (CRs)
Provision of expert BSS operationsadvice on solutions proposed by various BSS vendors.
Troubleshooting of critical BSS faultssuch as faults caused by software bugs, interface faults, severe KPI impactingfaults using advanced troubleshooting skills.
Provision of BSS inputs forcross-technology engagement with other units involved in the deployment oftechnical solutions
Participating in major incidentreviews, supporting incident managers in identifying real causes andaccurate descriptions of incidents and impacts
Management of BSS teams' activitiesand evaluation of their performance.
Carrying out other duties as assignedby the Head, NOC and BSS.
Requirements and Skills:
First Degree or equivalent in Electrical or Computer Engineering or any relevant discipline
Six (6) or more years post NYSCwork experience with at least three (3) years at supervisory level